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Past Order Recommendation

Products this customer has bought before, with a cooling-off window.

Written by Shashank Agrawal

Shows products this customer has already purchased. Built for replenishment and reordering — consumables, refills, staples someone buys again and again.


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Options

Option

Values

What it does

Skip last days

A whole number, 0 or more. Default 5.

Ignores orders placed in the last N days, so you do not recommend something the customer has only just bought.


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Choosing a value

Set it to roughly the shortest sensible gap before a repeat purchase makes sense. For a product someone buys monthly, 5 days is plenty. For something ordered a few times a year, a longer window avoids recommending an item that is still sitting unopened at home.

Set to 0, everything the customer has ever ordered is eligible, including this morning's order.


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Entry point

Generic. The list comes from the customer's own order history, not from the page they are on.


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Filters

Set

Available

Primary — static

No

Secondary — static

No

Secondary — dynamic

No

No filter set runs, so the form shows no filters.


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Good to know

  • It needs an identified customer with order history. Anonymous visitors and first-time buyers get nothing, so this source works best on a returning-customer audience or behind a login.

  • It recommends what they bought, not what they might buy next. For that, use Personalised Recommendation.

  • Consider whether repeat purchase makes sense for your catalogue at all. On fashion or furniture, recommending a past order is usually the wrong message.

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