Yes. Every tool only reads data. Nothing the assistant does through the connector can create, change or delete anything in Cooee or in your Shopify store. This is the same in Claude, ChatGPT and any other AI tool.

Only the stores your Cooee dashboard account can already access. The connector never gives you access to anything the dashboard doesn't. Within those stores it can read store details, analytics totals, campaigns and experiments, and your product catalogue.

It returns aggregated data only: counts, rates and revenue totals. It never returns shopper names, emails, phone numbers, addresses or individual orders. See Data Privacy & PII FAQs.

The connector uses OAuth 2.1 with PKCE, the standard used by most business apps that connect to AI tools. You sign in on Cooee's own sign-in page with your existing Cooee account, so your password is never shared with Claude, ChatGPT or any other AI tool. The AI tool receives a time-limited access token that it renews automatically while you stay connected.

You approve all of the requested permissions together on the consent screen. If a tool is missing later, disconnect and connect again, then approve all permissions.

When you ask a question, the data needed to answer it is sent to the AI tool you are using, such as Claude or ChatGPT. That provider handles it under its own terms and your account's data settings. Cooee receives only the assistant's requests for data, such as which report and date range, not your conversation.

Any member of your Cooee dashboard, using their own account. Each person connects separately and sees only the stores they have access to.

In a Claude Team or Enterprise organisation, or a ChatGPT Business, Enterprise or Edu workspace, an admin may add Cooee once for everyone. Each member still signs in with their own Cooee account, so the admin's access is never shared.